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Support for our resellers back to main reseller page If you don't know a term we are using please take a look at our 'What is...?' page. If you have more general questions please use our normal support pages. Missing something? Any suggestion? Please, send us an email so we can add it! WHM - Web Host Manager Click here if you want to learn the basics about the most important tool. Name Servers If opted to have your own name servers you will have to register them with the registrar of your domain. Contact them and ask them to create new name servers with the IP addresses you where given, e.g. ns1.yournewhost.com 209.123.123.4 ns2.yournewhost.com 209.123.123.5 Your registrar will ask for the IPs for your nameservers. Make sure to give them the correct IPs for your new nameservers, the above are just examples. The most common error on this step is for someone to just update their domain registration to use these nameservers. Make sure you are creating the nameservers, not just pointing the domain to them. Most Registrars now have online instructions on their website or after you log into your account, for setting up their domain as nameservers. Look for "Manage Name Servers". Once your registrar completes the creation of your nameservers, they will be active in 48-72 hours. That's it! Your new personal DNS server is setup. These are the DNS settings you'll provide to customers upon purchasing an account, and or moving their domain name to your server. Generally, you'll provide the DNS settings with their accompanying IP number, which you'll send them in their welcoming email